NASA: During my tenure I grew to manage multiple portfolios totaling over $30M in funding with a team of up to 12 direct reports plus 30 indirectly supporting International Space Station, the Artemis Program and the Mars rovers.
Serving as the Human Computer Interaction (HCI) group lead and then as Assistant Division Chief responsible for Human Machine Interaction I help set design and research priorities, technical approach, schedule, funding, and written agreements with a broad set of stakeholders (including prime contractors).
I helped create a platform for integrated engineering data systems that has significantly changed NASA's culture. I helped create the very first instance in production operations to managing the design, development, deployment and maintenance for 25 applications, 20 integrations between applications, 400,000 records and analyses, and more than 6,000 users across the agency.
Exploration Systems architecture
Manage $8M funding for Exploration Systems Architecture. Exploration Systems includes the rocket and vehicle designed for future Mars Missions and return to the Moon. Our work is in building the integrated engineering data systems that support requirements traceability through certification of flight readiness.
trace application
Trace is a data integration application that enables searching and reporting across a number of NASA data sets. Trace was ground breaking. It initially integrated four requirements systems and replaced a report that previously took NASA engineers 3 to 5 days to create. Prior to Trace, error rates for the legacy report were reported to be around 70% - we were able to highlight those and reduce them to near single digits.
TLX IoS app
NASA's Task Load Index (TLX) is the gold standard for measuring subjective workload for complex processes where users are highly trained and consequences of failure are high (e.g. nurses and doctors, pilots). Consistently this piece of software was in the top 5 most requested downloads for NASA, and the number 1 download for Ames Research Center. This was one of the first public Apple Store apps created within the agency. I received a NASA Software Release Award for this work as the primary PM.
TLX was NASA Ames' 2017 software of the year nomination for the Agency and has been highlighted by the Nielsen Norman Group.
international space station Failure Modes system
The acronym is a mouthful - standard NASA. But the system reduced search time for data from approximately 3 days (yes, days) to minutes. This was primarily due to a large data migration effort to standardize the legacy data. Administrative support costs for engineering also dropped by 66% after deployment. I served as lead designer and PM for the overall effort.
OPERATIONAL MAINTENANCE REQUIREMENTS SYSTEM (OMS)
OMRS was deployed in 12 weeks after working to define the process and data across multiple NASA programs. I performed user research, scoping initial and subsequent releases, user training, and also served as the PM. I was credited with a cost avoidance of $1.4M for NASA. This system's success was followed by requests of several other systems with similar functionality.